Ticket FAQs

WOMAD 2018 TICKETING FAQs

Where can I buy tickets?
From our website www.womad.co.nz 
Over the phone DASH Tickets 0800 484 253 (0800 4TICKET) 
Or at one of our physical ticketing outlets https://www.womad.co.nz/tickets/ticket-outlets/ (excluding EZIpay tickets)

What's EZIpay
It's layby for WOMAD! Choose the payment frequency and amount that works with your budget. Pay your tickets off over a couple months, or stretch the payments out over the year, it's up to you! j
oining EZIpay is easy - select the payment option of 'Pay in Instalments' once your tickets are in your shopping cart online. 

When do EZIpay tickets go on sale?
EZIpay tickets for WOMAD 2018 are on sale now

What is the cost of the EZIpay tickets?
3 Day Adult  $265
3 Day Youth $220

What are the EZIpay payment options?
You can pay in instalments using either a credit card or debit card.

Can I set up an EZIpay purchase at a Ticket Outlet?
No, EZIpay can only be purchased online or over the phone.
From our website www.womad.co.nz 
Over the phone DASH Tickets 0800 484 253 (0800 4TICKET) 

Is there a limit on the number of tickets I can purchase?
No, however there is only a limited amount of tickets available at Earlybird prices.

Are there costs in addition to the face value of the ticket?
Yes, Dash Tickets will charge you a booking fee for each ticket purchased. 
Yes, you can also choose whether or not you wish to purchase insurance from Dash Tickets for your tickets. The insurance is worked out per ticket and a total insurance price is shown for the total ticket costs owing.

Youth Tickets – Conditions & Exclusions apply 
Youth tickets are only available as 3-day, not single day tickets. The one child aged 12 years and under into WOMAD for free DOES NOT apply to Youth ticket holders. No additional children’s tickets can be purchased by a Youth ticket buyer. Camping passes cannot be purchased by a Youth ticket holder unless purchased in conjunction with an adult ticket in the same transaction.
Example 1: 1 x 3-day adult, 1 x 3-day youth, 2 x camping passes = One transaction
Example 2: 1 x 3-day youth, 1 x camping pass = NOT ELIGIBLE, Stand-alone transaction

CHILDREN’S TICKETS

Do I need tickets for my children to attend the festival?
Every adult ticket holder can bring in a child (12 and under) to WOMAD for free. The one ‘Free’ child does not require their own ticket. Additional children are $35 per child and will need a ticket. 

Do I need tickets for my children to camp with me?
All children 12 and under must be accompanied on the festival site and campground by a parent or caregiver with a current 3 Day Adult pass. Camping tickets are NOT required for children 12 years and under.

When does my child get wristbanded?
If you would like to bring a free child to WOMAD with your adult ticket you must get your child wristbanded when you get wristbanded, we recommend taking them with you to one of our pre-wristbanding stations. 

 

CAMPING

What are the camping areas?
General, disabled, family, motorhome/bus/caravan/sleeper van.
Disabled & family camping spaces are limited.  Camping is only permitted in correct area with valid camping ticket.

What is the cost to camp?
Camping is $60 per person for for the festival (FRI/SAT/SUN) and is sold on a per person basis (with the exception of children) not per campsite.

Can I buy a camping ticket with a Youth ticket?
Camping is NOT available to Youth pass ticket holders unless purchased in conjunction with an adult ticket in the same transaction.

Do I need tickets for my children to camp with me?
All children 12 and under must be accompanied on the festival site and campground by a parent or caregiver with a current 3 Day Adult pass. Camping tickets are NOT required for children 12 years and under.

Do I get a pre-allocated camp site?
No, you will be allocated your camp site on arrival and given enough room to set up

Can I save spots for others?
NO SAVING SPOTS – If you wish to camp together you need to arrive together

 

REFUNDS & LOST TICKETS

I’m no longer able to attend can I get a refund?
All tickets are non-refundable. NO EXCEPTIONS.

I made a mistake in my original purchase can I change my ticket?
You can upgrade your ticket Eg; single day to a 3 day and pay the difference
You can downgrade your ticket Eg; 3 day to a single day but NO REFUND will be payable for the difference.

Is there a cost to change, amend my booking?
Yes, each ticket change will incur an administration fee of $25 per transaction.

The weather isn’t looking to good I’ve changed my mind, can I get a refund?
No, we do not offer refunds on the basis of inclement weather.

I’ve lost/misplaced my ticket or my wristband can it be replaced?
No, lost tickets and wristbands will not be replaced. You will need to purchase a new ticket
You will be required to exchange your ticket for a wristband at either one of our pre-wristbanding satellite stations or at the entry gate. The wristband must be worn on the wrist at all times during your attendance at the festival.